Privacy policy

Effective Date

This Privacy Policy explains how Dr. N. S. Saradha (“Clinic”, “we”, “our”, “us”) collects, uses, stores, processes, and protects personal information obtained through our website https://drnssaradha.com/, patient consultations, appointment requests, healthcare services, and related communications.

We are committed to maintaining the privacy, confidentiality, and security of patient and visitor information in accordance with applicable laws and ethical medical practices.

1. Introduction

Dr. N. S. Saradha provides specialized healthcare services in obstetrics, gynecology, fertility care, women’s health, pregnancy management, and related medical specialties.

As part of providing quality healthcare services, we may collect and process personal information necessary for patient care, appointment management, medical records, communication, and legal compliance.

By using our website or availing our healthcare services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information necessary to provide medical services, manage appointments, improve patient experience, and comply with healthcare regulations.

Personal Information

  • Full name
  • Date of birth
  • Age
  • Gender
  • Residential address
  • Email address
  • Mobile phone number
  • Emergency contact information

Health & Medical Information

  • Medical history
  • Consultation records
  • Diagnostic reports
  • Prescriptions
  • Treatment plans
  • Pregnancy-related records
  • Fertility and reproductive health information
  • Laboratory and imaging reports
  • Follow-up care information

Financial Information

  • Billing details
  • Payment records
  • Insurance-related information (where applicable)
  • Transaction history

Website & Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage statistics
  • Cookies and analytics data
  • Contact form submissions

Sensitive Personal Information

Certain healthcare services may require the collection of sensitive health information. Such information is collected only for legitimate medical purposes and handled with appropriate confidentiality safeguards.

3. How We Use Your Information

We use personal information only for legitimate healthcare and operational purposes.

Patient Care & Medical Services

  • Scheduling appointments
  • Providing medical consultations
  • Diagnosis and treatment
  • Follow-up care
  • Managing patient records
  • Responding to medical inquiries

Communication

  • Appointment confirmations
  • Appointment reminders
  • Treatment-related updates
  • Health-related communications
  • Responding to patient requests

Administration & Operations

  • Billing and payment processing
  • Record management
  • Internal audits
  • Quality improvement initiatives
  • Clinic administration

Legal & Regulatory Compliance

  • Compliance with healthcare regulations
  • Medical record maintenance
  • Government reporting requirements
  • Responding to lawful requests from authorities
  • Protection of legal rights and interests

4. Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared only when necessary with:

  • Authorized healthcare professionals involved in patient care
  • Diagnostic laboratories
  • Hospitals and healthcare facilities
  • Insurance providers (where applicable)
  • Regulatory authorities when required by law
  • Technology and service providers supporting clinic operations under confidentiality obligations

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

While we take appropriate precautions, no electronic transmission or storage system can guarantee absolute security.

6. Data Retention

Patient and medical records are retained for the period required under applicable healthcare laws, professional standards, and regulatory obligations.

Information that is no longer required may be securely deleted, anonymized, or archived in accordance with legal requirements.

7. Your Rights

Subject to applicable laws, you may have the right to:

Access

Request access to personal information maintained by the clinic.

Correction

Request correction of inaccurate, incomplete, or outdated information.

Withdrawal of Consent

Withdraw consent for certain processing activities where legally permissible.

Deletion

Request deletion of personal information where retention is no longer required and where permitted by law.

Grievance Redressal

Raise concerns regarding the handling of your personal information or privacy-related matters.

8. Cookies & Website Analytics

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality.

Users may modify browser settings to control or disable cookies; however, certain website features may not function properly as a result.

9. Third-Party Websites

Our website may contain links to third-party websites, healthcare resources, or external platforms.

We are not responsible for the privacy practices, content, or security measures of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

10. Children’s Privacy

Healthcare services provided to minors are managed through parents, guardians, or authorized caregivers as required by applicable laws and medical guidelines.

Personal information relating to minors is handled with additional care and confidentiality.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, healthcare practices, technology, or clinic operations.

Updated versions will be posted on this page with a revised effective date.

12. Contact Us

For questions regarding this Privacy Policy, patient information, or privacy-related concerns, please contact:

Dr. N. S. Saradha

Website: https://drnssaradha.com/

Email: consult@drnssaradha.com 

Phone: +91 93637 10362 

If you have concerns regarding the handling of your personal information, you may contact us using the details above, and we will make reasonable efforts to address your request promptly.